We ship to the U.S., U.S. Territories, and Canada only. Canadian orders ship via USPS. Unfortunately, we do not ship to other international addresses.
If your item is in stock, we will ship your order within 3-5 business days after receipt. Each item is carefully inspected, packed, and shipped via FedEx ground shipping or U.S. Postal Service Priority Mail. Delays caused by FedEx, USPS, incorrect address, or the weather are beyond our control, but we apologize for any inconvenience.
If you do not receive your order within 14 days, please contact Customer Service at 800-726-8905 or customerservice@marketplaceindia.com. We cannot offer credit for orders not received after 30 days if we have shipped your purchase and the tracking information shows delivery has been made. If you provide an email address at the time of order, you can receive an email tracking notification.
Second Day or Next Day delivery to street addresses within the contiguous U.S. is available for an additional charge. Expedited deliveries must be placed before 12 noon Eastern Time, Monday through Friday, to ship out the same day. All orders placed after 12 noon or on Saturday and Sunday will ship out the following business day.
Shipping charges are based on the total order amount as shown below.
| Order Value (USD) | Ground Shipping (USD) | 2-Day Shipping (USD) | Next Day (USD) |
|---|---|---|---|
| $0.00 - $75.00 | $7.95 | $15.95 | $22.95 |
| $75.01 - $249.99 | $10.95 | $18.95 | $25.95 |
| $250 or More | FREE | $18.95 | $25.95 |
*Shipping charges listed are for Retail orders only. Wholesalers, please refer to the wholesale page.
Sales Tax
If your state has enacted legislation to collect sales tax or regulatory fees on out-of-state purchases, your order may require the addition of state and local tax or fees.
Orders to Canada
Canadian orders ship via USPS, and any customs fees, duties, and taxes are the customer's responsibility.
Backorders
Our products involve a lot of handwork, from producing the handprinted fabric to hand embroidery. Weather conditions can interfere with some of the hand-dyeing techniques, and there are occasional unforeseen problems. This means that products you order from MarketPlace may occasionally not ship from India on time and are labeled as Backordered. If an item is on backorder when you place your order, it will be backordered and you will receive it as soon as it arrives. Be assured that the artisans are working hard to make the backordered items and get it to you as soon as possible. Customer Service will be able to give you an idea of when the backordered items will be arriving.
